
Which photos work has the screenshot rules; this page is the app case.
The screen that shows the promise: the result page, the booking confirmed, the map with the route. Not the sign-in page, not the settings. One screen only: a full-page capture is far taller than any video frame and is refused (This screenshot is too tall or too wide — crop it). Crop to the phone or the browser window and upload that.

A screenshot with a real face — a profile photo, a video call — is refused: This screenshot has a real face in it. Please use one that shows only the interface. The reason is in the hint: editing a face out of a screenshot smears the interface with it, so a clean one is required. Use a screen without avatars, or a demo account.
Products and places are cleaned into product shots; screenshots are not. Yours is kept pixel for pixel and used as the featured product, so the buttons, labels and layout stay exactly as they are. That is also why the redraw button is not offered for it (App and website screenshots are used as they are). If the screenshot is wrong, pick different images.
The moment of use. A generated person in a real situation — on a train, in a kitchen, at a desk — reaches for the app and something changes: the taxi arrives, the meal is ordered, the graph goes up. The screenshot appears as the thing on their screen. The ad does not fake a walkthrough of the interface; generated video cannot draw menus and text reliably, so the script stays with what the app does for the person, and the screen itself is your real screenshot.
Show how it works: problem, tap, result. It is built for this. Minimal for a design-led product; Funny for a consumer app with a personality; Twist when the app solves something unexpected. Fifteen seconds for one promise, thirty for problem and solution. Portrait for app-store previews and feeds.
A grocery app that delivers in twenty minutes, for busy parents. Who it is for shapes the person in the ad; what it does shapes the moment. Keep claims to what is visibly true; superlatives are removed.
Brand and product name from the reading and your line; the call to action is the download or the sign-up: Get the app, Try it free. The main image on the card is your screenshot. The end card.
| Do | Do not |
|---|---|
| One clean screen, phone- or browser-shaped | A full-page capture |
| The result screen, the promise | The sign-in page |
| A demo account without avatars | A screen with real faces |
| Show how it works, 15–30s, portrait | A 60-second walkthrough of menus |
No. Screenshots are used exactly as uploaded, never redrawn, so the interface stays readable.
Either it has a real face in it, or it is a full-page capture. Crop to one clean screen.
It shows the moment of use and the result, with your screenshot as the screen. It does not fake a multi-screen walkthrough.
Show how it works: problem, tap, result.
Yes, up to four images. The first is the featured screen; others become supporting details.
Updated September 26, 2026
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