Generate AI Video: What Happens After You Press the Button
Try it: open an episode with two or three finished segments and read the status on each timeline card. Then look at the price on a segment with no clip, and at the total on Generate all. The first number is one purchase, the second is a batch of them.
Two ways to press
One segment. The Generate button on a segment shows its price. Pressing it holds that amount and starts a clip at the tier selected in the top bar. Generate all. In the editor’s top bar, next to Composite, it appears while some segments have no clip. It shows a total; a dialog lists how many segments will be generated, their seconds in total and the model.
Generate all submits every segment that has storyboard text and no clip, in timeline order, one at a time, each charged at its own price. It leaves alone segments that already have a clip, so it never pays twice for the same segment, and skips those already generating or waiting. Segments longer than the selected tier allows are left out and named. Before submitting anything it checks your balance against the total; if it does not cover the batch, the buy-credits window opens and nothing is submitted. Stop here halts submission; segments already sent carry on. Generate all segments of an episode at once.
The states a clip passes through
| Card says | What it means | Your credits |
|---|---|---|
| Pending | Text but no video yet | Untouched |
| Waiting | Pressed, but behind your other jobs | Held |
| Queued, starting shortly | Submitted, about to start | Held |
| Generating | Running; the pane shows the usual time for the tier | Held |
| Taking longer than usual, still running | Past the usual time, not failed | Held |
| Done | The clip is in the preview, a new entry in Version History | Charged |
| Failed | Not delivered; the message says which of three things happened | Returned, or on hold for review |
You can leave the page; the job runs on the server. Only Failed ever needs anything from you. What each status means.
How many run at once
Each account runs a fixed number of generations at the same time. The rest wait with their credits held and start by themselves, in the order you pressed. The number counts every kind of generation, not just video: segments, sheets, storyboards and joins.
| Plan | Generations at once |
|---|---|
| Free | 3 |
| Pro | 5 |
| Studio | 8 |
| Enterprise | 10 |
| Larger plans | More, up to the top plan; the pricing page lists them |
A plan changes how many run together, never how long one takes. Queued is your own line, and clears by itself. Busy is the provider’s line: the request was refused and its credits returned, and it will not restart by itself. You press Retry. Generating many segments at once.
What you are charged when it does not go to plan
| Situation | Charged? | What happens |
|---|---|---|
| It is waiting in your queue | Held, not charged | Starts by itself when a slot frees |
| The request never reached the model (a bad parameter, a reference that could not be fetched) | Refunded | Fix the cause and retry |
| The provider was busy or rate-limited | Refunded if it still fails | The site retries first: text and some image tiers for up to about a quarter of an hour, then once more on another account or after a short pause; video only within its first 30 minutes |
| The clip was blocked by content rules | Refunded | Change the shot. Up to 12 blocks a day per account are refunded automatically; past that they are held for review, and repeated blocks pause video for about 1 hour |
| A timeout, server error or network failure in the middle of a call | Held for review | Neither charged nor returned until a person settles it; do not generate the same segment again meanwhile |
| The clip was made but delivery failed on our side | Held for review | You are not billed for something you did not receive |
| You stop a text job before it was sent to the model | Refunded | After it was sent, the credits are spent |
| You want to stop a clip that is generating | Charged | There is no Stop; it runs to the end and lands as a new version |
| You delete the episode or project while it generates | Mixed | Work not yet started is refunded; clips already sent are settled by what the provider reports; other work already sent is held for review |
A task is charged once, on delivery, whichever attempt delivered it, and every outcome is a row in your credit history tagged In progress, Refunded or Under review. When a generation fails · Busy, not charged · Stopping a generation · Refund rules.
A safe order for a batch
1. Use the free preview if you still have it: one shot of up to 5 seconds at the lowest tier, with your own cast. 2. Generate one segment on the lowest tier and watch it with sound, checking the face, the room and the voice. 3. Generate all on the same tier once that one is right; six segments run blind from a wrong first shot are six regenerations. 4. Fix single shots by editing their text and regenerating only those. 5. Finish the keepers on a higher tier, then join. Draft low, finish high · A checklist before you generate.
While a clip renders you can edit the storyboard text of that segment; the edit is saved and the running generation is unaffected, so the next regeneration uses the new text. A segment that is still generating cannot be deleted, and an episode whose storyboard is being written refuses video until the storyboard lands.
What generation does not promise
A generation is probabilistic: two identical requests can give two different clips, and the terms do not guarantee any single result. What you are promised is the money side. The price on the button is the amount held, the amount taken comes from the same calculation, and a clip you did not receive is not billed.
| Moment | What you can do | What it costs |
|---|---|---|
| Before pressing | Edit text, pick a tier, read the price | Nothing |
| After pressing | Wait, leave the page, edit the text for next time | Held until the clip lands |
| Clip lands | Watch, regenerate, fix, or keep | Charged on delivery |
| Clip fails | Read the message and retry or edit | Returned, held for review or returned after a block |
FAQ
How long does it take to generate an AI video?
A segment typically takes ten to twenty minutes on every plan. A 60-second episode is at least four segments, so how long the whole episode takes depends on how many run at once.
What does Generate all do?
It submits every segment that has storyboard text and no clip, in timeline order, at the tier in the top bar. It skips segments that already have a clip and checks your balance before sending anything.
Am I charged if generation fails?
Not for a request the model never received, a busy provider that stayed busy, or a clip blocked by content rules. A timeout or delivery failure is held for review rather than charged or returned.
Can I stop a video that is generating?
No. A clip runs to the end and lands as a new version of the segment. Text jobs such as the read and the storyboard have a Stop button.
Why does my clip say Queued?
You started more generations than your plan runs at once. The extras hold their credits and start by themselves as others finish.
Does a paid plan generate faster?
No. It runs more of your generations together. One segment takes the same time on every plan.
What if I close the page?
The job continues on the server. Reopen the episode and the card shows the current state.
What should I do when a batch all fails?
Read one card. If every card shows the same message, the cause is shared, such as a busy tier or an unusable reference, and fixing that one thing fixes the batch.
Press once, then read the card
Every state tells you what happened to your credits.
Updated November 2, 2026