Promo Codes: Where to Enter One, What It Does to Your Order, and Why a Code Is Refused

Quick answer: Enter a promo code on the credits (billing) page before paying; it is checked on the spot. Codes apply to credit packages only. Percentage discounts from a code and a membership together are limited by a site-wide cap, which is currently zero, so today a code works by adding bonus credits to the order. A code has a validity period, a total number of uses and a per-account limit, and some need a minimum order. Type it exactly as issued: capitals matter.

Still from “Rust City Knockout”, an AI short drama generated end-to-end by SceneMixer (6 characters, 1 episode) — Sample: “Rust City Knockout” — Painterly Anime, 1 episode, produced end-to-end by SceneMixer from the script · watch the episodes

Open the credits page, pick a package and apply a code: the page tells you straight away whether it is valid.

Where to enter a code

On the credits page (Credits in the avatar menu), next to the package list, before you choose how to pay. The quick buy-credits window does not have a code field; open the full page if you have one. Membership orders do not take a code. How to buy credits.

The SceneMixer episode editor: asset library on the left, the storyboard in the middle, the video preview on the right, and every segment along the bottom timeline — The code field is on the credits page, next to the packages; it is checked as soon as you apply it.

What a code does

A code can carry bonus credits, a percentage discount, or both. Percentage discounts, from a code and from a membership added together, are limited by one cap for the whole site; that cap is currently zero, so at the moment codes act through their bonus credits and the price you pay is the package price. The bonus arrives with the package’s credits when the payment lands.

Limits on a code

Each code has a start and end date, a total number of uses and a maximum per account; some are limited to a minimum order amount or to credit purchases. The code is checked when you apply it and again when the order is created, so a code can run out between the two.

Why a code is refused

Not found or expired: a typo, or outside its dates; codes match exactly, including capitals. Used up: the total number of uses is reached. Already used: you have reached the per-account limit. Not for this order: the code is for another kind of purchase, or the order is below its minimum. If a code from us still fails, write to support with the code.

Codes and unpaid or refunded orders

A use is counted when the order is created. If you cancel the order or let it expire unpaid, the use is released and the code can be used again. A paid order that is later refunded does not give the use back.

Situation	Result
Valid code on a credit package	Bonus credits added with the package
Code outside its dates, or mistyped	Refused, nothing charged
Per-account limit reached	Refused
Order cancelled or expired unpaid	The use is released
Order paid, then refunded	The use is not released

FAQ

Can two codes be used on one order?

No. One code per order.

Why did the price not go down?

Percentage discounts are capped site-wide, currently at zero; a code works through its bonus credits.

Do codes work on memberships?

No. The code field is for credit packages.

Does a code change the first-purchase bonus?

No. The first-purchase bonus follows its own rules.

Is a code case-sensitive?

Yes. Type it exactly as issued.

Apply the code before you pay

The credits page checks it on the spot.

Buy credits

Updated September 27, 2026